First, there are some differences in the governance levels of Korean local governments by the service type at significance level of .05(p=.033). The governance level of environment protection service is 4.079(five point scale), highest among them, and ...
First, there are some differences in the governance levels of Korean local governments by the service type at significance level of .05(p=.033). The governance level of environment protection service is 4.079(five point scale), highest among them, and that of social welfare service is 3.720, next high, and last that of parking service is 3.657, lowest. The autonomy level, the sub-variable of the governance, of environment protection is 3.909, and that of social welfare is 3.338, and that of parking service is 3.291, but the levels are a little lower than those of the governance. In the level of network-building, the sub-variable of the governance, environment protection service(4.204), social welfare service(3.808), and parking service(3.229) are in the same order of governance, especially in the case of environmental protection, the level of network-building is relatively high(p<.000). But, in the case of the cooperation and coordination(p<.218), and the inter-dependency(.p<502), is there no significant difference in their governance levels among three services.
By the three group of governance level, is there no significant difference of service quality among those groups for three kinds of services. The significance levels of difference test for three services, are .302(social welfare), .121(parking service), and .518(environmental service).
In the social welfare service, the adjusted R2 is a little high, and the regression model is high significant(p=.003). In the regression model, the size of city(b=-.621, p<.05), and expenditure per a person(b=1.417E-05, p<.01) are significant variables, the governance level is not a significant one. In the case of parking service, the adjusted R2 is .358, and the regression model is most significant(p<.029) among three models. The only one which influences the service level is governance level(b=.204, p<.05). In the case of environment protection, the adjusted R2 of regression model is .354, and the model is significant(p<.029). No variable in the model significantly influence the service quality. Considering that the governance level significantly influences the service quality only in the case of parking service, we can say that the governance level differently influences the service quality by the service type.
The adjusted R2 of regression model with sub-variables of governance explaining the parking service quality is .522, a little high and the significance level of the model is also high (p<.013). If other things are equal in the model, the more the network-building is in the city, the better the parking service quality is. The qualities of parking service of middle size cities are lower than that of large or small cities(b=-.599, p<.05). In the case of environmental protection, the regression model is significant at .1 level. The city size is an important variable in explaining the service quality, but the significance level is a little low(p<.1).
From the above research results, network-building as a sub-variable of governance structure is only a variable significantly explaining of service quality in the case of parking service. Therefore, we can conclude that the governance structure differently influences the service quality by the service type.