Design decisions made in the early phases of new product development, namely concept ideation, selection and development, are critical for the success of both the product being developed and the development process itself (Ulrich & Eppinger, 2012). As ...
Design decisions made in the early phases of new product development, namely concept ideation, selection and development, are critical for the success of both the product being developed and the development process itself (Ulrich & Eppinger, 2012). As an activity, concept selection has a significant impact on design success (Nikander, Liikkanen, & Laakso, 2014), and failed selection may lead to disastrous results. This is because decisions made in the concept development phase largely determine the quality, cost, and desirability of the end product. Failed concept selection decisions can often be compensated only with high redesign costs and increased development time during the later phases of the product development process. Within the context of active involvement from various stakeholders during design ideation, due both to the increasing complexity of products and as a means to facilitate expert contributions to the design and development of appropriate solutions, effective collaboration between stakeholders has become ever more critical for appropriate concept choice and development (Kleinsmann & Valkenburg, 2008). Previous work has established sketching as critical to conceptual design ideation, development and communication (Buxton, 2007, Self & Pei, 2014). However, little is yet known of how design ideas, communicated by designers through sketch representation, influence and contribute to a process of conceptual co-design (Sanders & Stappers, 2008). Despite the increased dangers of failed or inappropriate concept selections due to miscommunications and misunderstandings between stakeholders, little has been done to provide interventions for the effective use of sketching as tool for successful and productive conceptual co-design ideation. This project will make a substantial contribution to bridge this gap.